Amazon confirmed my 2-Step Verification was disabled. Amazon.co.jp says nothing changed. Both can’t be true. I’m still locked out—and still waiting for royalties already earned
Tag: ethics
Amazon told me my KDP two-step verification problem was fixed. Screenshots prove otherwise. I remain locked out, trapped in an endless cycle of contradictory advice and system failures. This isn’t just incompetence—it’s abdication of responsibility. Read the evidence
Instead of answers, DHL Vietnam sent an auto-reply: “We’re closed for National Day, skeleton staff available by phone.” My shipment remains trapped. This isn’t customer service — it’s avoidance with a smile. Context transforms communication, and DHL failed that leadership test
In its formal letter, DHL Vietnam claimed it has “no direct contractual relationship” with shipper or consignee. This distancing tactic highlights a refusal to take accountability for admitted errors. Read my open response and see why avoidance won’t protect their reputation
Amazon KDP promised my Two-Step Verification was “disabled”—but my test video shows I’m still locked out. Contradictions, chaos, and abdication define Andy Jassy’s Amazon. Read how their failures trap authors’ livelihoods in a broken system and amplify the noise they hope to silence
Amazon’s silence isn’t customer care—it’s corporate contempt. While Andy Jassy preaches customer obsession, support leaves real authors in limbo. This saga shows what happens when corporate slogans meet operational indifference. Read the latest update and decide for yourself if silence equals accountability
When Amazon stumbles, is it mere coincidence—or the inevitable consequence of ignoring customers? In this post I explore a mysterious outage, corporate complacency, and why customer frustration has real-world impact. Read more and decide for yourself which side of the line Amazon stands
This 1,000-word case study explores how Academia.edu’s silent auto-renewal charged $371.80 AUD without warning—highlighting the dangers of dark patterns in tech design. Learn what dark patterns are, how they manipulate users, and what ethical leadership in digital spaces should look like.
This 1,000-word case study explores how Academia.edu’s silent auto-renewal charged $371.80 AUD without warning—highlighting the dangers of dark patterns in tech design. Learn what dark patterns are, how they manipulate users, and what ethical leadership in digital spaces should look like.
After Academia.edu auto-renewed a $371.80 AUD subscription without notice, I requested a refund. They refused. I’m sharing my full complaint letter publicly to warn others about their deceptive billing practices and refusal to offer support or flexibility. This is a cautionary tale worth reading.