Despite their endless form-emails, the 2SV on my account is DEFINITELY NOT turned off. I cannot tell you how exasperating this is! Andy Jassy, what are you doing?
Tag: Amazon CEO Andy Jassy
Trapped in Amazon’s endless customer service loop? Emails invite replies, only to reject them. My account remains locked, royalties withheld, and patience tested. Read how security theatre and poor communication dismantle trust—and why leaders must fix their systems before customers give up
Locked out, unpaid, and sent another Amazon form letter. This is my running account of how Amazon buries accountability under copy-and-paste replies. Follow the saga here — and see the leadership lessons every organisation should learn from this mess
Amazon confirmed my 2-Step Verification was disabled. Amazon.co.jp says nothing changed. Both can’t be true. I’m still locked out—and still waiting for royalties already earned
Amazon told me my KDP two-step verification problem was fixed. Screenshots prove otherwise. I remain locked out, trapped in an endless cycle of contradictory advice and system failures. This isn’t just incompetence—it’s abdication of responsibility. Read the evidence
Amazon asked me for proof, then blocked my reply when I sent it. Every bounced email becomes another post, every silence another record. Read how Amazon KDP refused evidence in Case #43656792, and why it matters for every author trapped in their system
Amazon KDP promised my Two-Step Verification was “disabled”—but my test video shows I’m still locked out. Contradictions, chaos, and abdication define Andy Jassy’s Amazon. Read how their failures trap authors’ livelihoods in a broken system and amplify the noise they hope to silence
Amazon’s silence isn’t customer care—it’s corporate contempt. While Andy Jassy preaches customer obsession, support leaves real authors in limbo. This saga shows what happens when corporate slogans meet operational indifference. Read the latest update and decide for yourself if silence equals accountability
Amazon KDP support now refuses even to view evidence, citing “security reasons.” Screenshots and case histories ignored, royalties blocked, and no one takes ownership. Read how Andy Jassy’s Amazon leaves authors stranded while repeating scripted excuses