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Amazon Anxiety and stress Artificial Intelligence Decision-making Decision-making Leadership Organisations

Amazon KDP Case #43656792 — The evidence they asked for, the evidence they refused to receive

Amazon asked me for proof, then blocked my reply when I sent it. Every bounced email becomes another post, every silence another record. Read how Amazon KDP refused evidence in Case #43656792, and why it matters for every author trapped in their system

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Amazon Anxiety and stress Decision-making Decision-making Leadership Organisations

Amazon’s contradiction laid bare: “2SV disabled”… except it wasn’t (video)

Amazon KDP promised my Two-Step Verification was “disabled”—but my test video shows I’m still locked out. Contradictions, chaos, and abdication define Andy Jassy’s Amazon. Read how their failures trap authors’ livelihoods in a broken system and amplify the noise they hope to silence

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Amazon Anxiety and stress Decision-making Decision-making Leadership Organisations

Curious timing: coincidence or consequence?

When Amazon stumbles, is it mere coincidence—or the inevitable consequence of ignoring customers? In this post I explore a mysterious outage, corporate complacency, and why customer frustration has real-world impact. Read more and decide for yourself which side of the line Amazon stands

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Amazon Anxiety and stress Decision-making Decision-making Leadership Organisations

Kafka in a call centre

Amazon’s customer support has hit new depths: escalation treated as violation, AI dashboards screaming red, and now the support mailbox itself fails. This isn’t customer service—it’s parody. Here’s why leadership culture, not AI, determines whether customers are helped or abandoned

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Anxiety and stress Leadership Organisations Psychology Video

AI in aspirational magazines

A photographer questions the use of AI models in a magazine about women’s beauty procedures. Is this where we are now? Where are the ethical discussions around this?

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Artificial Intelligence (AI) Business writing

Best AI engines for small business in Australia: Affordable solutions for maximum efficiency

Discover the best AI engines for small businesses in Australia, detailing their monthly and yearly costs in AUD. Learn how these AI solutions can enhance efficiency, drive growth, and provide a competitive edge with comprehensive descriptions and pricing information.

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Business writing

Advertising brands have yet to tap into the full AI promise

Immerse yourself in the uncharted depths where artificial intelligence melds seamlessly with the essence of brand communication, a frontier brimming with untold promise. Yet, for all the strides taken along the digital pathways, the heart of AI’s potential waits silently, a sleeping titan beneath the surface of brand strategies, yearning to awaken. The odyssey of…

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Business writing Creative Writing

Getting the best out of ChatGPT

By Eran Malloch 14th August 2023 How to get a great article out of ChatGPT I see a lot of people struggling to get high quality content (articles, blog posts, etc.) out of ChatGPT. In most cases, it’s because you are not giving it better guidelines to help write your content. Most people just instruct…

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Creative Writing

Week 11: The rise of the bots, AI and misinformation

The growth of misinformation perpetrated by ‘bad actors’ is a real and present danger. Whilst Twitter has long been known as a hive of bots (and thus distrusted for years), lately Insta, Facebook, YouTube and even TikTok have witnessed the infiltration of anonymous accounts pushing far-right agendas and ideology. With the growth in the ability…