var sc_project=3372029; var sc_invisible=1; var sc_partition=37; var sc_security=”918325f4″; Home Books Clients How I work Pricing Research Services Free eBooks Home Articles Courses Nonverbal Products Twitter Case studies Presentations* Info Pack* –> My blog is here About me Search * opens in new browser window Second Life blog (both links open in a new window) –> Current Adelaide time: obj = new Object;obj.clockfile = “5002-blue.swf”;obj.TimeZone = “ACDT”;obj.width = 192;obj.height = 19;obj.Place = “”;obj.DateFormat = “DD-mm”;obj.TimeFormat = “hhmmTT”;obj.wmode = “transparent”;showClock(obj); Contact me: +61 410 642 052 FAQ about VOIPwindow.RufflePlayer=window.RufflePlayer||{};window.RufflePlayer.config={“autoplay”:”on”,”unmuteOverlay”:”hidden”}; var sc_project=3372029; var sc_invisible=1; var sc_partition=37; var sc_security=”918325f4″; Home Books Clients How I work Pricing Research Services Free eBooks Home Articles Courses Nonverbal Products Twitter Case studies Presentations* Info Pack* –> My blog is here About me Search * opens in new browser window Second Life blog (both links open in a new window) –> Current Adelaide time: obj = new Object;obj.clockfile = “5002-blue.swf”;obj.TimeZone = “ACDT”;obj.width = 192;obj.height = 19;obj.Place = “”;obj.DateFormat = “DD-mm”;obj.TimeFormat = “hhmmTT”;obj.wmode = “transparent”;showClock(obj); Contact me: +61 410 642 052 FAQ about VOIP FAQ about VOIP Voice over IP services transmit your voice into a sound data packet and transmit that data packet across a network, like the internet, to your intended receiver. A broadband or high speed internet connection is required to participate because that is the protocol by which the communication travels. This can be a cable modem or a certain package of wireless services, for instance. You also need a computer, a specialized phone, or an adaptor to participate. Voice over IP services transmit your voice into a sound data packet and transmit that data packet across a network, like the internet, to your intended receiver. A broadband or high speed internet connection is required to participate because that is the protocol by which the communication travels. This can be a cable modem or a certain package of wireless services, for instance. You also need a computer, a specialized phone, or an adaptor to participate. Some services allow the user to utilize a normal phone with an adaptor over the computer’s network. Other services, however, require a specialized VOIP phone system that can take and receive phone VOIP calls due to special software located within. In terms of using a normal phone, there is usually a software package that accompanies the adaptor or the program download that can change your normal phone into something that can accept and send voice over IP phone transmissions. Depending on the limitations of your service, you may only be able to contact other people with a VOIP service program on their network. There are some programs and providers, however, which allow calls to all people on all phones regardless of the network. If you are calling a person with a basic telephone (analog), that person does not need any special equipment to receive your call or carry on a conversation with you regardless of the type of phone you call on. There are a number of issues involved that may cause you to think twice about the service, however. For one, some services will not function at all during a power outage. The service provider may not offer backup power for these situations. Second, VOIP servers may not offer white page or directory assistance programs. This can be curbed rather simply, however, as the internet is literally at your fingertips. Third, not all VOIP servers link directly to 911 or other emergency numbers. You may have to ask your provider specifically about this issue for an answer. In June of 2005, the Federal Communications Commission of the United States of America enacted a regulation that insisted that all VOIP providers include 911 emergency services or that they include a sticker or form of notification that signalled that the phone did not offer that service. There was also an active regulation that made VOIP phone systems subject to the same law enforcement capabilities to wiretap. This was also enacted by the FCC and applies to all servers. Basically, VOIP allows the user to work from a personal phone or computer to connect through the internet or an adapter through a network to another phone or personal computer. This technology is changing the way calls are monitored, made, and billed around the world. The United States is fast becoming a leader in VOIP technology regulation and is enacting a variety of regulations on the process to ensure the public’s safety. More VOIP articles var owHost = ((“https:” == document.location.protocol) ? “https://” : “http://”);document.write(unescape(“%3Cscript src='” + owHost + “onlywire.com/btn/button_3798′ ad=’no’ title=’TITLE’ tags='”business communication” communication nonverbal’ url=’URL’ class=’owbutton’ type=’text/javascript’%3E%3C/script%3E”)); Reports I have written: Making Social Media work for your business – for Ark Group just published! Social Media: The New Business Communication Landscape – for Ark Group How to get started with podcasting in your organisation – for Melcrum Publishing Contributing author to How to use social media to solve critical internal communication issues – for Melcrum Publishing Contributing author to How to communicate with hard-to-reach employees – for Melcrum Publishing Contributing author to How to use social media to engage employees – for Melcrum Publishing Have you subscribed to my weekly newsletter yet? As a subscriber you get kept up-to-date on when new articles are added. Subscribe now! and receive a free version of my $79 report, Master the Art and Science of Twitter for Business. It’s the first in a series of reports I’m writing on how to master the various key elements of social media. Each report is an-depth, step-by-step process that explains in clear, plain English how to master a particular social media tool and help your business communicate better for better business results. Each report is easy to read, easy to implement and easy on the pocket — just $79 per copy. But as a new subscriber to my blog and newsletter, I’m giving you a copy of the free version of Master the Art and Science of Twitter for Business report as a way of saying “thank you” for joining my community. Please subscribe, then check for the email you will receive from me shortly after, because in the email will be details of how to download the report [1.2mb pdf] Subscribe now! 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Whilst there, why not pick up a complimentary copy of his ‘Master the Art and Science of Twitter for Business’, which explains all about this latest seismic change to the business communication landscape!” This work is licensed under a Creative Commons Attribution-ShareAlike 3.0 Unported License. Finally, if this site or any of the articles have been of any help to you, perhaps you’d like to say ‘thank you’ by throwing a few pennies my way. If so, please click on the button below and donate whatever you feel is appropriate. The payment is handled by PayPal and is extremely secure. Thanks. Subscribe Subscribe to my weekly business communication newsletter and receive a FREE version of my highly-regarded report, ‘Master the Art and Science of Twitter for Business’ (that sells for $79) Find out more… Related material : Twitter A 12-step plan to take you from Twitter newbie to Twitter supremo and grow your business in the process. More details Better Business Writing You’ve probably always wanted to improve your writing skills in your workplace, but perhaps there wasn’t a training course around to help you. Well, now there is. More details Turn Guesstimates into Estimates & close more sales!Award-winning ProposalKit gives your clients the detailed price quote and proposal they need so YOU close more sales (and boost your bottom line!) Finally you can quote with accuracy, increasing your profitability and professionalism. ProposalKit is easy, customizable, proven,and downloadable now! http://www.proposalkit.com Social Media White Paper (3rd Edition) Trevor Cook and I wrote a booklet to help our clients and friends come to grips with this new online phenomenon called ‘Social Media’ or ‘Web2.0’. Now in its third edition, it is still being widely cited and is receiving lots of favourable comments. Download your free copy now (pdf) Find out more about it (opens new window) What you say about Lee Hopkins: “One of the best days I’ve spent with a man! ” “As a speaker, Lee and his alter ego in the guise of avatar ‘Lee Laperriere’ played a key role in making our virtual event in Second Life a success. Lee was well-researched, engaging and enthusiastic about the possibilities that virtual collaboration brings and his presentation showed that he had really thought about the needs of our audience” “Wow – what a presentation, it went so well, thank you very much! Fantastic job! ” “Lindy and Lee, you were both brilliant and I’m very thankful and pleased for your efforts, it was excellent. Thank you. ” “One of Australia’s leading public relations practitioners in the so-called new media” “While I only had the pleasure of actually meeting Lee face-to-face several months ago, I have been aware of him in conference programs and through feedback from one of my team members for a while. Lee has an amazing and unique skill for managing the new media to support business outcomes” “Oz’s best social network strategist” “As for Local Royalty, you really are a Superstar among the bloggers and blogosphere!” “Lee Hopkins, one of Australia’s most respected social media experts” “Lee was very entertaining and knowledgeable. He demystified social media for me and he made me feel it IS possible.” “His enthusiasm is infectious – exciting stuff!” “Excellent. A really fascinating insight from an engaging speaker.” “A very difficult topic but it was explained in a fantastically simple way.” “The Walkleys relies on the good will of Australia’s talented communicators to make events like these happen and I can’t thank you enough for taking time out from your heavy schedule to make the convention such a memorable event.” “The workshop was very useful in that it enabled us to directly relate what we learnt in the seminar to our business. Lee was very easy to relate to and he presented all the information in a way that was simple to understand.” “Informative and engaging – gave good overview of new on-line technologies and how they can be applied to businesses. Particularly valued the opportunity to have a separate session to look at the specific needs and potential uses for my own business.” “Great to talk to someone who is expert in their field and passionate.” “The ability to interact one on one with Lee, as well as seeing new technologies and how they can be easily implemented into current business processes [was great]” “Great. Lee was very engaging and presented info in easy to understand language and examples. Use of music, video, PowerPoint etc keep contents fun and educational. Great stuff!” “Great! Even I could understand and appreciate the content. Excellent examples, wonderful presentation. I’m going back to share with my team. Thank you. ” “Lee was a great facilitator and his energy and passion for social media was evident.” “Excellent, enthusiastic presenter who is right into what he is talking about. Walking the talk.Just the right amount of info about the different topics. Not too geeky. Strong emphasis on how the tools can assist effective business communication. Relaxed friendly atmosphere. The workshop opened lots of doors, stimulating. I’m strongly encouraged to try things out. Many thanks.” “Lee was great – knowledgeable, enthusiastic, generous in sharing his expertise. I liked the demonstrations.” “Great Workshop… helped me crystalise my thoughts on social media and now I feel ready to develop the strategy and make use of this great new medium” Would you like me to run a workshop in-house for YOUR company? Contact me to discuss how we can bring your company into this new and exciting communication universe. 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