Chuyên mục
Amazon Anxiety and stress Business communication Business writing Communication Decision-making Decision-making Leadership Organisations

The accountability paradox: When the world’s biggest companies stop being answerable

Leaders are defined by how they respond to failure. When systems collapse and silence follows, reputation erodes faster than any balance sheet. Explore leadership, ethics, and courage in an age of corporate automation

Chuyên mục
Amazon Anxiety and stress Decision-making Decision-making Leadership Organisations

Another day, another Amazon loop

Trapped in Amazon’s endless customer service loop? Emails invite replies, only to reject them. My account remains locked, royalties withheld, and patience tested. Read how security theatre and poor communication dismantle trust—and why leaders must fix their systems before customers give up

Chuyên mục
Amazon Decision-making Decision-making Leadership Organisations

Amazon locked me out. The saga continues

Locked out, unpaid, and sent another Amazon form letter. This is my running account of how Amazon buries accountability under copy-and-paste replies. Follow the saga here — and see the leadership lessons every organisation should learn from this mess

Chuyên mục
Amazon Anxiety and stress Book Decision-making Decision-making Leadership Organisations Vietnam

Amazon contradictions multiply: “2-Step disabled” vs “no issue found”

Amazon confirmed my 2-Step Verification was disabled. Amazon.co.jp says nothing changed. Both can’t be true. I’m still locked out—and still waiting for royalties already earned

Chuyên mục
Amazon Anxiety and stress Decision-making Decision-making Leadership

Amazon KDP: Even when they say it’s fixed, it isn’t

Amazon told me my KDP two-step verification problem was fixed. Screenshots prove otherwise. I remain locked out, trapped in an endless cycle of contradictory advice and system failures. This isn’t just incompetence—it’s abdication of responsibility. Read the evidence

Chuyên mục
Amazon Anxiety and stress Artificial Intelligence Decision-making Decision-making Leadership Organisations

Amazon KDP Case #43656792 — The evidence they asked for, the evidence they refused to receive

Amazon asked me for proof, then blocked my reply when I sent it. Every bounced email becomes another post, every silence another record. Read how Amazon KDP refused evidence in Case #43656792, and why it matters for every author trapped in their system

Chuyên mục
Amazon Anxiety and stress Decision-making Decision-making Leadership Organisations

Amazon’s contradiction laid bare: “2SV disabled”… except it wasn’t (video)

Amazon KDP promised my Two-Step Verification was “disabled”—but my test video shows I’m still locked out. Contradictions, chaos, and abdication define Andy Jassy’s Amazon. Read how their failures trap authors’ livelihoods in a broken system and amplify the noise they hope to silence

Chuyên mục
Amazon Anxiety and stress Decision-making Decision-making Leadership Organisations

Amazon’s silence is not resolution — it’s abdication

Amazon’s silence isn’t customer care—it’s corporate contempt. While Andy Jassy preaches customer obsession, support leaves real authors in limbo. This saga shows what happens when corporate slogans meet operational indifference. Read the latest update and decide for yourself if silence equals accountability

Chuyên mục
Amazon Anxiety and stress Decision-making Decision-making Leadership Organisations

Curious timing: coincidence or consequence?

When Amazon stumbles, is it mere coincidence—or the inevitable consequence of ignoring customers? In this post I explore a mysterious outage, corporate complacency, and why customer frustration has real-world impact. Read more and decide for yourself which side of the line Amazon stands

Chuyên mục
Amazon Anxiety and stress Artificial Intelligence Decision-making Decision-making Leadership Organisations Social media

Has Amazon blocked me because their sentiment dashboard is melting down?

Even Amazon’s support inbox won’t accept my emails. Glitch, or deliberate corporate block because their sentiment dashboard can’t handle the truth? Under Andy Jassy, CEO of Amazon, this fiasco is now about more than royalties. It’s about silencing authors altogether