{"id":13618,"date":"2026-01-27T12:53:45","date_gmt":"2026-01-27T02:23:45","guid":{"rendered":"https:\/\/leehopkins.com\/when-loyalty-beats-competence-3\/"},"modified":"2026-01-27T12:53:45","modified_gmt":"2026-01-27T02:23:45","slug":"when-loyalty-beats-competence-3","status":"publish","type":"post","link":"https:\/\/leehopkins.com\/vi\/when-loyalty-beats-competence-3\/","title":{"rendered":"When loyalty beats competence"},"content":{"rendered":"<p><img data-recalc-dims=\"1\" decoding=\"async\" width=\"580\" height=\"256\" data-src=\"https:\/\/i0.wp.com\/vietleadershipcoach.com\/wp-content\/uploads\/2026\/01\/loyalthy-and-leadership-banner.jpg?resize=580%2C256&#038;ssl=1\" class=\"attachment-large size-large wp-post-image lazyload\" alt=\"Loyalty and leadership\" src=\"data:image\/svg+xml;base64,PHN2ZyB3aWR0aD0iMSIgaGVpZ2h0PSIxIiB4bWxucz0iaHR0cDovL3d3dy53My5vcmcvMjAwMC9zdmciPjwvc3ZnPg==\" style=\"--smush-placeholder-width: 580px; --smush-placeholder-aspect-ratio: 580\/256;\" \/><\/p>\n<h3 class=\"wp-block-heading\"><strong>The quiet leadership trap<\/strong><\/h3>\n<p>Vietnamese organisations often prioritise loyalty as a stabilising force. This preserves trust and continuity, especially in uncertain environments.<\/p>\n<p>Over time, however, excessive loyalty can crowd out competence. Underperformance is tolerated to avoid relational damage, creating stagnation.<\/p>\n<p>Effective leaders develop capability quietly rather than confronting loyalty head-on. Sudden reform destabilises trust and creates fear.<\/p>\n<div class=\"lesson-for-leaders\">\n<h3>Lesson for leaders<\/h3>\n<p>Loyalty preserves stability but does not guarantee effectiveness.<\/p>\n<p>Competence development must be gradual and relational.<\/p>\n<p>Sudden reform often triggers fear rather than improvement.<\/p>\n<p>Leaders upgrade capability without humiliating loyalty.<\/p>\n<\/div>\n<p>The post <a href=\"https:\/\/vietleadershipcoach.com\/loyalty-vs-competence-vietnam\/\">When loyalty beats competence<\/a> appeared first on <a href=\"https:\/\/vietleadershipcoach.com\/\">vietnam leadership coach<\/a>.<\/p>","protected":false},"excerpt":{"rendered":"<p>The quiet leadership trap Vietnamese organisations often prioritise loyalty as a stabilising force. This preserves trust and continuity, especially in uncertain environments. Over time, however, excessive loyalty can crowd out competence. Underperformance is tolerated to avoid relational damage, creating stagnation. Effective leaders develop capability quietly rather than confronting loyalty head-on. Sudden reform destabilises trust and&hellip;<\/p>","protected":false},"author":1,"featured_media":13608,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"nf_dc_page":"","_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"jetpack_post_was_ever_published":false,"_jetpack_newsletter_access":"","_jetpack_dont_email_post_to_subs":false,"_jetpack_newsletter_tier_id":0,"_jetpack_memberships_contains_paywalled_content":false,"_jetpack_memberships_contains_paid_content":false,"footnotes":""},"categories":[130],"tags":[],"ppma_author":[306],"class_list":["post-13618","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-general"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.4 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>When loyalty beats competence - Surprisingly Lee Hopkins<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/leehopkins.com\/vi\/when-loyalty-beats-competence-3\/\" \/>\n<meta property=\"og:locale\" content=\"vi_VN\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"When loyalty beats competence - Surprisingly Lee Hopkins\" \/>\n<meta property=\"og:description\" content=\"The quiet leadership trap Vietnamese organisations often prioritise loyalty as a stabilising force. This preserves trust and continuity, especially in uncertain environments. Over time, however, excessive loyalty can crowd out competence. Underperformance is tolerated to avoid relational damage, creating stagnation. Effective leaders develop capability quietly rather than confronting loyalty head-on. Sudden reform destabilises trust and&hellip;\" \/>\n<meta property=\"og:url\" content=\"https:\/\/leehopkins.com\/vi\/when-loyalty-beats-competence-3\/\" \/>\n<meta property=\"og:site_name\" content=\"Surprisingly Lee Hopkins\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/BetterCommunicationResults\" \/>\n<meta property=\"article:author\" content=\"https:\/\/www.facebook.com\/BetterCommunicationResults\" \/>\n<meta property=\"article:published_time\" content=\"2026-01-27T02:23:45+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/vietleadershipcoach.com\/wp-content\/uploads\/2026\/01\/loyalthy-and-leadership-banner.jpg\" \/>\n<meta name=\"author\" content=\"Lee\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:creator\" content=\"@x.com\/leehopkins\" \/>\n<meta name=\"twitter:site\" content=\"@leehopkins\" \/>\n<meta name=\"twitter:label1\" content=\"\u0110\u01b0\u1ee3c vi\u1ebft b\u1edfi\" \/>\n\t<meta name=\"twitter:data1\" content=\"Lee\" \/>\n\t<meta name=\"twitter:label2\" content=\"\u01af\u1edbc t\u00ednh th\u1eddi gian \u0111\u1ecdc\" \/>\n\t<meta name=\"twitter:data2\" content=\"1 ph\u00fat\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\\\/\\\/leehopkins.com\\\/when-loyalty-beats-competence-3\\\/#article\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/leehopkins.com\\\/when-loyalty-beats-competence-3\\\/\"},\"author\":{\"name\":\"Lee\",\"@id\":\"https:\\\/\\\/leehopkins.com\\\/#\\\/schema\\\/person\\\/06c0ee4f0c5b25b04cdb57d0f328cd96\"},\"headline\":\"When loyalty beats competence\",\"datePublished\":\"2026-01-27T02:23:45+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\\\/\\\/leehopkins.com\\\/when-loyalty-beats-competence-3\\\/\"},\"wordCount\":105,\"commentCount\":0,\"publisher\":{\"@id\":\"https:\\\/\\\/leehopkins.com\\\/#\\\/schema\\\/person\\\/06c0ee4f0c5b25b04cdb57d0f328cd96\"},\"image\":{\"@id\":\"https:\\\/\\\/leehopkins.com\\\/when-loyalty-beats-competence-3\\\/#primaryimage\"},\"thumbnailUrl\":\"https:\\\/\\\/i0.wp.com\\\/leehopkins.com\\\/wp-content\\\/uploads\\\/2026\\\/01\\\/loyalthy-and-leadership-banner-Sd6DOI.jpg?fit=1200%2C530&ssl=1\",\"articleSection\":[\"General\"],\"inLanguage\":\"vi\",\"potentialAction\":[{\"@type\":\"CommentAction\",\"name\":\"Comment\",\"target\":[\"https:\\\/\\\/leehopkins.com\\\/when-loyalty-beats-competence-3\\\/#respond\"]}]},{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/leehopkins.com\\\/when-loyalty-beats-competence-3\\\/\",\"url\":\"https:\\\/\\\/leehopkins.com\\\/when-loyalty-beats-competence-3\\\/\",\"name\":\"When loyalty beats competence - 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This empowers teams, ensures faster resolutions, and delivers exceptional customer experiences, driving loyalty and business growth.","rel":"","context":"Trong &quot;Artificial Intelligence (AI)&quot;","block_context":{"text":"Artificial Intelligence (AI)","link":"https:\/\/leehopkins.com\/vi\/category\/artificial-intelligence-ai\/"},"img":{"alt_text":"Stephanie, CMO","src":"https:\/\/i0.wp.com\/leehopkins.com\/wp-content\/uploads\/2024\/09\/stephanie-mcbride-02.jpeg?fit=1200%2C630&ssl=1&resize=350%2C200","width":350,"height":200,"srcset":"https:\/\/i0.wp.com\/leehopkins.com\/wp-content\/uploads\/2024\/09\/stephanie-mcbride-02.jpeg?fit=1200%2C630&ssl=1&resize=350%2C200 1x, https:\/\/i0.wp.com\/leehopkins.com\/wp-content\/uploads\/2024\/09\/stephanie-mcbride-02.jpeg?fit=1200%2C630&ssl=1&resize=525%2C300 1.5x, https:\/\/i0.wp.com\/leehopkins.com\/wp-content\/uploads\/2024\/09\/stephanie-mcbride-02.jpeg?fit=1200%2C630&ssl=1&resize=700%2C400 2x, https:\/\/i0.wp.com\/leehopkins.com\/wp-content\/uploads\/2024\/09\/stephanie-mcbride-02.jpeg?fit=1200%2C630&ssl=1&resize=1050%2C600 3x"},"classes":[]},{"id":11491,"url":"https:\/\/leehopkins.com\/vi\/adobe-joins-dhl-and-amazon\/","url_meta":{"origin":13618,"position":4},"title":"Adobe joins DHL and Amazon","author":"Lee","date":"30 Th\u00e1ng 9 2025","format":false,"excerpt":"A case study in corporate contempt for customers The third head of the beast I\u2019ve written before about DHL\u2019s obstructive delivery \u201csupport\u201d and Amazon\u2019s Kafkaesque Kindle Direct Publishing fiasco. Adobe has now earned its place in this hall of shame. What began as a simple request for transparency (provide me\u2026","rel":"","context":"Trong &quot;General&quot;","block_context":{"text":"General","link":"https:\/\/leehopkins.com\/vi\/category\/general\/"},"img":{"alt_text":"","src":"https:\/\/i0.wp.com\/leehopkins.com\/wp-content\/uploads\/2025\/09\/Adobe-fail-01-banner-1024x452-ENehjt.jpg?fit=1024%2C452&ssl=1&resize=350%2C200","width":350,"height":200,"srcset":"https:\/\/i0.wp.com\/leehopkins.com\/wp-content\/uploads\/2025\/09\/Adobe-fail-01-banner-1024x452-ENehjt.jpg?fit=1024%2C452&ssl=1&resize=350%2C200 1x, https:\/\/i0.wp.com\/leehopkins.com\/wp-content\/uploads\/2025\/09\/Adobe-fail-01-banner-1024x452-ENehjt.jpg?fit=1024%2C452&ssl=1&resize=525%2C300 1.5x, https:\/\/i0.wp.com\/leehopkins.com\/wp-content\/uploads\/2025\/09\/Adobe-fail-01-banner-1024x452-ENehjt.jpg?fit=1024%2C452&ssl=1&resize=700%2C400 2x"},"classes":[]},{"id":4233,"url":"https:\/\/leehopkins.com\/vi\/modern-leadership-solutions-that-work\/","url_meta":{"origin":13618,"position":5},"title":"Modern leadership: Solutions that work","author":"Lee","date":"2 Th\u00e1ng 2 2025","format":false,"excerpt":"Successful organisations are addressing leadership challenges through structured approaches combining technology and human elements. Solutions include multi-tiered communication strategies, dedicated governance committees, and comprehensive training programs to build internal capabilities and maintain stakeholder trust.","rel":"","context":"Trong &quot;Artificial Intelligence (AI)&quot;","block_context":{"text":"Artificial Intelligence (AI)","link":"https:\/\/leehopkins.com\/vi\/category\/artificial-intelligence-ai\/"},"img":{"alt_text":"","src":"https:\/\/i0.wp.com\/leehopkins.com\/wp-content\/uploads\/2025\/02\/image9-1200px.jpg?fit=1200%2C630&ssl=1&resize=350%2C200","width":350,"height":200,"srcset":"https:\/\/i0.wp.com\/leehopkins.com\/wp-content\/uploads\/2025\/02\/image9-1200px.jpg?fit=1200%2C630&ssl=1&resize=350%2C200 1x, https:\/\/i0.wp.com\/leehopkins.com\/wp-content\/uploads\/2025\/02\/image9-1200px.jpg?fit=1200%2C630&ssl=1&resize=525%2C300 1.5x, https:\/\/i0.wp.com\/leehopkins.com\/wp-content\/uploads\/2025\/02\/image9-1200px.jpg?fit=1200%2C630&ssl=1&resize=700%2C400 2x, https:\/\/i0.wp.com\/leehopkins.com\/wp-content\/uploads\/2025\/02\/image9-1200px.jpg?fit=1200%2C630&ssl=1&resize=1050%2C600 3x"},"classes":[]}],"jetpack_likes_enabled":true,"authors":[{"term_id":306,"user_id":1,"is_guest":0,"slug":"leehopkins","display_name":"Lee","avatar_url":"https:\/\/secure.gravatar.com\/avatar\/46a5b7042fdba8e2b39697b8e8c6d0ab3361275fa22ff61bc83e5d79b4475217?s=96&r=g","0":null,"1":"","2":"","3":"","4":"","5":"","6":"","7":"","8":""}],"_links":{"self":[{"href":"https:\/\/leehopkins.com\/vi\/wp-json\/wp\/v2\/posts\/13618","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/leehopkins.com\/vi\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/leehopkins.com\/vi\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/leehopkins.com\/vi\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/leehopkins.com\/vi\/wp-json\/wp\/v2\/comments?post=13618"}],"version-history":[{"count":0,"href":"https:\/\/leehopkins.com\/vi\/wp-json\/wp\/v2\/posts\/13618\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/leehopkins.com\/vi\/wp-json\/wp\/v2\/media\/13608"}],"wp:attachment":[{"href":"https:\/\/leehopkins.com\/vi\/wp-json\/wp\/v2\/media?parent=13618"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/leehopkins.com\/vi\/wp-json\/wp\/v2\/categories?post=13618"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/leehopkins.com\/vi\/wp-json\/wp\/v2\/tags?post=13618"},{"taxonomy":"author","embeddable":true,"href":"https:\/\/leehopkins.com\/vi\/wp-json\/wp\/v2\/ppma_author?post=13618"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}