{"id":10954,"date":"2025-08-29T01:12:15","date_gmt":"2025-08-28T15:42:15","guid":{"rendered":"https:\/\/vietleadershipcoach.com\/?p=10954"},"modified":"2025-08-29T01:12:15","modified_gmt":"2025-08-28T15:42:15","slug":"amazon-contradiction-2sv-disabled-but-not","status":"publish","type":"post","link":"https:\/\/leehopkins.com\/vi\/amazon-contradiction-2sv-disabled-but-not\/","title":{"rendered":"Amazon\u2019s contradiction laid bare: \u201c2SV disabled\u201d\u2026 except it wasn\u2019t (video)"},"content":{"rendered":"<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h3 class=\"wp-block-heading\">Amazon\u2019s managers have reached the point where their own words openly contradict each other.<\/h3>\n\n\n\n<p>On 28 August 2025, I received a message from yet another Amazon KDP manager, <strong>Nidheesh<\/strong>:<\/p>\n\n\n\n<ol start=\"1\" class=\"wp-block-list\">\n<li><em>\u201cUnfortunately, please be advised that 2SV cannot be disabled. Therefore, you will need to either use a valid phone number or the authenticator app to maintain access moving forward.\u201d<\/em><\/li>\n\n\n\n<li><em>\u201cOur internal team has confirmed that Two-Step Verification has been successfully disabled for your account. This temporary deactivation is intended to allow you to log in and set up a new 2SV phone number directly within your Amazon account settings.\u201d<\/em><\/li>\n<\/ol>\n\n\n\n<p>Both statements cannot be true.<\/p>\n\n\n\n<p>So I tested it. I recorded the entire process on video, following Amazon\u2019s instructions precisely. And the result? Still locked out. No access. No royalties. No resolution.<\/p>\n\n\n\n<figure class=\"wp-block-video\"><video controls src=\"https:\/\/vietleadershipcoach.com\/wp-content\/uploads\/2025\/08\/Amazon-2SV-fixed-NOT.mp4\" playsinline><\/video><\/figure>\n\n\n\n<p>This is not a glitch \u2014 it\u2019s an abdication of responsibility. Authors are being strung along with contradictory promises, canned reassurances, and broken systems.<\/p>\n\n\n\n<p>The consequences are staggering:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>If Amazon <em>can<\/em> disable 2SV (as their manager wrote) but chose not to do so earlier, then every week of delay was a deliberate obstruction.<\/li>\n\n\n\n<li>If Amazon <em>cannot<\/em> actually disable 2SV (despite saying they did), then their managers are misrepresenting their own system\u2019s capabilities in writing.<\/li>\n<\/ul>\n\n\n\n<p>Either way, Amazon is unfit to be trusted with the livelihoods of the authors and publishers who keep their marketplace alive.<\/p>\n\n\n\n<p>And <strong>Andy Jassy, CEO of Amazon<\/strong>\u2014your name is stamped on every contradiction. Every silence. Every failure.<\/p>\n\n\n\n<p>This isn\u2019t resolution. This is collapse in slow motion.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n    <section class=\"related-stories\">\n        <h3>Related stories<\/h3>\n        <ul class=\"related-stories__list\">\n                            <li class=\"related-stories__item\">\n                    <a href=\"https:\/\/leehopkins.com\/vi\/dhl-vietnam-threatens-shipment-destruction\/\">DHL Vietnam threatens to destroy entire shipment over a few items<\/a>\n                <\/li>\n                            <li class=\"related-stories__item\">\n                    <a href=\"https:\/\/leehopkins.com\/vi\/dhl-hq-cant-claim-ignorance-now\/\">DHL HQ can\u2019t claim ignorance now<\/a>\n                <\/li>\n                            <li class=\"related-stories__item\">\n                    <a href=\"https:\/\/leehopkins.com\/vi\/open-letter-to-dhl-and-pack-send-the-false-30-day-claim-must-end\/\">Open letter to DHL and Pack &amp; Send: the false \u201c30-day\u201d claim must end<\/a>\n                <\/li>\n                            <li class=\"related-stories__item\">\n                    <a href=\"https:\/\/leehopkins.com\/vi\/dhl-vietnam-warned-resolve-this-or-face-escalation\/\">DHL Vietnam warned: resolve this or face escalation<\/a>\n                <\/li>\n                            <li class=\"related-stories__item\">\n                    <a href=\"https:\/\/leehopkins.com\/vi\/dhl-vietnams-false-30-day-excuse-when-incompetence-blocks-shipments\/\">DHL Vietnam\u2019s false 30-day excuse: When incompetence blocks shipments<\/a>\n                <\/li>\n                            <li class=\"related-stories__item\">\n                    <a href=\"https:\/\/leehopkins.com\/vi\/dhl-vietnams-long-saga-of-delay-and-denial\/\">DHL Vietnam\u2019s long saga of delay and denial<\/a>\n                <\/li>\n                            <li class=\"related-stories__item\">\n                    <a href=\"https:\/\/leehopkins.com\/vi\/dhl-vietnam-30-day-false-excuse\/\">DHL Vietnam\u2019s latest excuse: the \u201c30-day\u201d fiction<\/a>\n                <\/li>\n                            <li class=\"related-stories__item\">\n                    <a href=\"https:\/\/leehopkins.com\/vi\/dhl-vietnam-holiday-auto-reply\/\">DHL Vietnam sends holiday closure auto-reply amid shipment fiasco<\/a>\n                <\/li>\n                            <li class=\"related-stories__item\">\n                    <a href=\"https:\/\/leehopkins.com\/vi\/dhl-vietnams-reply-and-my-open-response\/\">DHL Vietnam\u2019s reply\u2014and my open response<\/a>\n                <\/li>\n                            <li class=\"related-stories__item\">\n                    <a href=\"https:\/\/leehopkins.com\/vi\/when-dhl-wont-write-they-call-the-calls-they-dont-want-you-to-see\/\">When DHL won\u2019t write, they call: the calls they don\u2019t want you to see<\/a>\n                <\/li>\n                            <li class=\"related-stories__item\">\n                    <a href=\"https:\/\/leehopkins.com\/vi\/dhl-vietnam-misclassifies-personal-effects\/\">DHL Vietnam misclassifies personal effects as \u201cprohibited used goods\u201d<\/a>\n                <\/li>\n                            <li class=\"related-stories__item\">\n                    <a href=\"https:\/\/leehopkins.com\/vi\/pack-send-dhl-shipping-failure\/\">Pack &amp; Send and DHL: A case study in incompetence, indifference, and disrespect<\/a>\n                <\/li>\n                    <\/ul>\n    <\/section>","protected":false},"excerpt":{"rendered":"<p>Amazon KDP promised my Two-Step Verification was \u201cdisabled\u201d\u2014but my test video shows I\u2019m still locked out. Contradictions, chaos, and abdication define Andy Jassy\u2019s Amazon. Read how their failures trap authors\u2019 livelihoods in a broken system and amplify the noise they hope to silence<\/p>","protected":false},"author":1,"featured_media":10958,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"nf_dc_page":"","_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"jetpack_post_was_ever_published":false,"_jetpack_newsletter_access":"","_jetpack_dont_email_post_to_subs":false,"_jetpack_newsletter_tier_id":0,"_jetpack_memberships_contains_paywalled_content":false,"_jetpack_memberships_contains_paid_content":false,"footnotes":""},"categories":[163,164,169,170,158,176],"tags":[69,192,193,195,39,202,161],"ppma_author":[306],"class_list":["post-10954","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-amazon-fiasco","category-anxiety-and-stress","category-decision-making","category-decision-making-2","category-leadership","category-organisations-and-management","tag-ai","tag-amazon","tag-amazon-ceo-andy-jassy","tag-andy-jassy","tag-customer-service","tag-customer-centric","tag-ethics"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.4 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Amazon\u2019s contradiction laid bare: \u201c2SV disabled\u201d\u2026 except it wasn\u2019t (video) - Surprisingly Lee Hopkins<\/title>\n<meta name=\"description\" content=\"Amazon KDP claimed 2SV was disabled for my account\u2014yet I remain locked out. Contradiction, chaos, and abdication\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/leehopkins.com\/vi\/amazon-contradiction-2sv-disabled-but-not\/\" \/>\n<meta property=\"og:locale\" content=\"vi_VN\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Amazon\u2019s contradiction laid bare: \u201c2SV disabled\u201d\u2026 except it wasn\u2019t (video) - Surprisingly Lee Hopkins\" \/>\n<meta property=\"og:description\" content=\"Amazon KDP claimed 2SV was disabled for my account\u2014yet I remain locked out. Contradiction, chaos, and abdication\" \/>\n<meta property=\"og:url\" content=\"https:\/\/leehopkins.com\/vi\/amazon-contradiction-2sv-disabled-but-not\/\" \/>\n<meta property=\"og:site_name\" content=\"Surprisingly Lee Hopkins\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/BetterCommunicationResults\" \/>\n<meta property=\"article:author\" content=\"https:\/\/www.facebook.com\/BetterCommunicationResults\" \/>\n<meta property=\"article:published_time\" content=\"2025-08-28T15:42:15+00:00\" \/>\n<meta name=\"author\" content=\"Lee\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:creator\" content=\"@x.com\/leehopkins\" \/>\n<meta name=\"twitter:site\" content=\"@leehopkins\" \/>\n<meta name=\"twitter:label1\" content=\"\u0110\u01b0\u1ee3c vi\u1ebft b\u1edfi\" \/>\n\t<meta name=\"twitter:data1\" content=\"Lee\" \/>\n\t<meta name=\"twitter:label2\" content=\"\u01af\u1edbc t\u00ednh th\u1eddi gian \u0111\u1ecdc\" \/>\n\t<meta name=\"twitter:data2\" content=\"2 ph\u00fat\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\\\/\\\/leehopkins.com\\\/amazon-contradiction-2sv-disabled-but-not\\\/#article\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/leehopkins.com\\\/amazon-contradiction-2sv-disabled-but-not\\\/\"},\"author\":{\"name\":\"Lee\",\"@id\":\"https:\\\/\\\/leehopkins.com\\\/#\\\/schema\\\/person\\\/06c0ee4f0c5b25b04cdb57d0f328cd96\"},\"headline\":\"Amazon\u2019s contradiction laid bare: \u201c2SV disabled\u201d\u2026 except it wasn\u2019t (video)\",\"datePublished\":\"2025-08-28T15:42:15+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\\\/\\\/leehopkins.com\\\/amazon-contradiction-2sv-disabled-but-not\\\/\"},\"wordCount\":274,\"commentCount\":0,\"publisher\":{\"@id\":\"https:\\\/\\\/leehopkins.com\\\/#\\\/schema\\\/person\\\/06c0ee4f0c5b25b04cdb57d0f328cd96\"},\"image\":{\"@id\":\"https:\\\/\\\/leehopkins.com\\\/amazon-contradiction-2sv-disabled-but-not\\\/#primaryimage\"},\"thumbnailUrl\":\"\",\"keywords\":[\"AI\",\"Amazon\",\"Amazon CEO Andy Jassy\",\"Andy Jassy\",\"customer service\",\"customer-centric\",\"ethics\"],\"articleSection\":[\"Amazon\",\"Anxiety and stress\",\"Decision-making\",\"Decision-making\",\"Leadership\",\"Organisations\"],\"inLanguage\":\"vi\",\"potentialAction\":[{\"@type\":\"CommentAction\",\"name\":\"Comment\",\"target\":[\"https:\\\/\\\/leehopkins.com\\\/amazon-contradiction-2sv-disabled-but-not\\\/#respond\"]}]},{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/leehopkins.com\\\/amazon-contradiction-2sv-disabled-but-not\\\/\",\"url\":\"https:\\\/\\\/leehopkins.com\\\/amazon-contradiction-2sv-disabled-but-not\\\/\",\"name\":\"Amazon\u2019s contradiction laid bare: \u201c2SV disabled\u201d\u2026 except it wasn\u2019t (video) - Surprisingly Lee Hopkins\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/leehopkins.com\\\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\\\/\\\/leehopkins.com\\\/amazon-contradiction-2sv-disabled-but-not\\\/#primaryimage\"},\"image\":{\"@id\":\"https:\\\/\\\/leehopkins.com\\\/amazon-contradiction-2sv-disabled-but-not\\\/#primaryimage\"},\"thumbnailUrl\":\"\",\"datePublished\":\"2025-08-28T15:42:15+00:00\",\"description\":\"Amazon KDP claimed 2SV was disabled for my account\u2014yet I remain locked out. Contradiction, chaos, and abdication\",\"breadcrumb\":{\"@id\":\"https:\\\/\\\/leehopkins.com\\\/amazon-contradiction-2sv-disabled-but-not\\\/#breadcrumb\"},\"inLanguage\":\"vi\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\\\/\\\/leehopkins.com\\\/amazon-contradiction-2sv-disabled-but-not\\\/\"]}]},{\"@type\":\"ImageObject\",\"inLanguage\":\"vi\",\"@id\":\"https:\\\/\\\/leehopkins.com\\\/amazon-contradiction-2sv-disabled-but-not\\\/#primaryimage\",\"url\":\"\",\"contentUrl\":\"\"},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\\\/\\\/leehopkins.com\\\/amazon-contradiction-2sv-disabled-but-not\\\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\\\/\\\/leehopkins.com\\\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Amazon\u2019s contradiction laid bare: \u201c2SV disabled\u201d\u2026 except it wasn\u2019t (video)\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\\\/\\\/leehopkins.com\\\/#website\",\"url\":\"https:\\\/\\\/leehopkins.com\\\/\",\"name\":\"Lee Hopkins - Communicate with passion!\",\"description\":\"Words, Wit, and Wonder\",\"publisher\":{\"@id\":\"https:\\\/\\\/leehopkins.com\\\/#\\\/schema\\\/person\\\/06c0ee4f0c5b25b04cdb57d0f328cd96\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\\\/\\\/leehopkins.com\\\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"vi\"},{\"@type\":[\"Person\",\"Organization\"],\"@id\":\"https:\\\/\\\/leehopkins.com\\\/#\\\/schema\\\/person\\\/06c0ee4f0c5b25b04cdb57d0f328cd96\",\"name\":\"Lee\",\"image\":{\"@type\":\"ImageObject\",\"inLanguage\":\"vi\",\"@id\":\"https:\\\/\\\/secure.gravatar.com\\\/avatar\\\/46a5b7042fdba8e2b39697b8e8c6d0ab3361275fa22ff61bc83e5d79b4475217?s=96&r=g42bffe0cce859c54c90a99fcc17222b7\",\"url\":\"https:\\\/\\\/secure.gravatar.com\\\/avatar\\\/46a5b7042fdba8e2b39697b8e8c6d0ab3361275fa22ff61bc83e5d79b4475217?s=96&r=g\",\"contentUrl\":\"https:\\\/\\\/secure.gravatar.com\\\/avatar\\\/46a5b7042fdba8e2b39697b8e8c6d0ab3361275fa22ff61bc83e5d79b4475217?s=96&r=g\",\"caption\":\"Lee\"},\"logo\":{\"@id\":\"https:\\\/\\\/secure.gravatar.com\\\/avatar\\\/46a5b7042fdba8e2b39697b8e8c6d0ab3361275fa22ff61bc83e5d79b4475217?s=96&r=g42bffe0cce859c54c90a99fcc17222b7\"},\"sameAs\":[\"http:\\\/\\\/leehopkins.com\\\/\",\"https:\\\/\\\/www.facebook.com\\\/BetterCommunicationResults\",\"https:\\\/\\\/www.instagram.com\\\/bettercommunicationresults\\\/\",\"https:\\\/\\\/linkedin.com\\\/in\\\/leehopkins\",\"https:\\\/\\\/x.com\\\/x.com\\\/leehopkins\",\"https:\\\/\\\/www.youtube.com\\\/channel\\\/UCCh_F3NRqyN1JYfW0Fjo0JA\"]}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"Amazon\u2019s contradiction laid bare: \u201c2SV disabled\u201d\u2026 except it wasn\u2019t (video) - Surprisingly Lee Hopkins","description":"Amazon KDP claimed 2SV was disabled for my account\u2014yet I remain locked out. Contradiction, chaos, and abdication","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/leehopkins.com\/vi\/amazon-contradiction-2sv-disabled-but-not\/","og_locale":"vi_VN","og_type":"article","og_title":"Amazon\u2019s contradiction laid bare: \u201c2SV disabled\u201d\u2026 except it wasn\u2019t (video) - Surprisingly Lee Hopkins","og_description":"Amazon KDP claimed 2SV was disabled for my account\u2014yet I remain locked out. Contradiction, chaos, and abdication","og_url":"https:\/\/leehopkins.com\/vi\/amazon-contradiction-2sv-disabled-but-not\/","og_site_name":"Surprisingly Lee Hopkins","article_publisher":"https:\/\/www.facebook.com\/BetterCommunicationResults","article_author":"https:\/\/www.facebook.com\/BetterCommunicationResults","article_published_time":"2025-08-28T15:42:15+00:00","author":"Lee","twitter_card":"summary_large_image","twitter_creator":"@x.com\/leehopkins","twitter_site":"@leehopkins","twitter_misc":{"\u0110\u01b0\u1ee3c vi\u1ebft b\u1edfi":"Lee","\u01af\u1edbc t\u00ednh th\u1eddi gian \u0111\u1ecdc":"2 ph\u00fat"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"Article","@id":"https:\/\/leehopkins.com\/amazon-contradiction-2sv-disabled-but-not\/#article","isPartOf":{"@id":"https:\/\/leehopkins.com\/amazon-contradiction-2sv-disabled-but-not\/"},"author":{"name":"Lee","@id":"https:\/\/leehopkins.com\/#\/schema\/person\/06c0ee4f0c5b25b04cdb57d0f328cd96"},"headline":"Amazon\u2019s contradiction laid bare: \u201c2SV disabled\u201d\u2026 except it wasn\u2019t (video)","datePublished":"2025-08-28T15:42:15+00:00","mainEntityOfPage":{"@id":"https:\/\/leehopkins.com\/amazon-contradiction-2sv-disabled-but-not\/"},"wordCount":274,"commentCount":0,"publisher":{"@id":"https:\/\/leehopkins.com\/#\/schema\/person\/06c0ee4f0c5b25b04cdb57d0f328cd96"},"image":{"@id":"https:\/\/leehopkins.com\/amazon-contradiction-2sv-disabled-but-not\/#primaryimage"},"thumbnailUrl":"","keywords":["AI","Amazon","Amazon CEO Andy Jassy","Andy Jassy","customer service","customer-centric","ethics"],"articleSection":["Amazon","Anxiety and stress","Decision-making","Decision-making","Leadership","Organisations"],"inLanguage":"vi","potentialAction":[{"@type":"CommentAction","name":"Comment","target":["https:\/\/leehopkins.com\/amazon-contradiction-2sv-disabled-but-not\/#respond"]}]},{"@type":"WebPage","@id":"https:\/\/leehopkins.com\/amazon-contradiction-2sv-disabled-but-not\/","url":"https:\/\/leehopkins.com\/amazon-contradiction-2sv-disabled-but-not\/","name":"Amazon\u2019s contradiction laid bare: \u201c2SV disabled\u201d\u2026 except it wasn\u2019t (video) - Surprisingly Lee Hopkins","isPartOf":{"@id":"https:\/\/leehopkins.com\/#website"},"primaryImageOfPage":{"@id":"https:\/\/leehopkins.com\/amazon-contradiction-2sv-disabled-but-not\/#primaryimage"},"image":{"@id":"https:\/\/leehopkins.com\/amazon-contradiction-2sv-disabled-but-not\/#primaryimage"},"thumbnailUrl":"","datePublished":"2025-08-28T15:42:15+00:00","description":"Amazon KDP claimed 2SV was disabled for my account\u2014yet I remain locked out. Contradiction, chaos, and abdication","breadcrumb":{"@id":"https:\/\/leehopkins.com\/amazon-contradiction-2sv-disabled-but-not\/#breadcrumb"},"inLanguage":"vi","potentialAction":[{"@type":"ReadAction","target":["https:\/\/leehopkins.com\/amazon-contradiction-2sv-disabled-but-not\/"]}]},{"@type":"ImageObject","inLanguage":"vi","@id":"https:\/\/leehopkins.com\/amazon-contradiction-2sv-disabled-but-not\/#primaryimage","url":"","contentUrl":""},{"@type":"BreadcrumbList","@id":"https:\/\/leehopkins.com\/amazon-contradiction-2sv-disabled-but-not\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/leehopkins.com\/"},{"@type":"ListItem","position":2,"name":"Amazon\u2019s contradiction laid bare: \u201c2SV disabled\u201d\u2026 except it wasn\u2019t (video)"}]},{"@type":"WebSite","@id":"https:\/\/leehopkins.com\/#website","url":"https:\/\/leehopkins.com\/","name":"Lee Hopkins - Communicate with passion!","description":"Words, Wit, and Wonder","publisher":{"@id":"https:\/\/leehopkins.com\/#\/schema\/person\/06c0ee4f0c5b25b04cdb57d0f328cd96"},"potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/leehopkins.com\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"vi"},{"@type":["Person","Organization"],"@id":"https:\/\/leehopkins.com\/#\/schema\/person\/06c0ee4f0c5b25b04cdb57d0f328cd96","name":"Lee","image":{"@type":"ImageObject","inLanguage":"vi","@id":"https:\/\/secure.gravatar.com\/avatar\/46a5b7042fdba8e2b39697b8e8c6d0ab3361275fa22ff61bc83e5d79b4475217?s=96&r=g42bffe0cce859c54c90a99fcc17222b7","url":"https:\/\/secure.gravatar.com\/avatar\/46a5b7042fdba8e2b39697b8e8c6d0ab3361275fa22ff61bc83e5d79b4475217?s=96&r=g","contentUrl":"https:\/\/secure.gravatar.com\/avatar\/46a5b7042fdba8e2b39697b8e8c6d0ab3361275fa22ff61bc83e5d79b4475217?s=96&r=g","caption":"Lee"},"logo":{"@id":"https:\/\/secure.gravatar.com\/avatar\/46a5b7042fdba8e2b39697b8e8c6d0ab3361275fa22ff61bc83e5d79b4475217?s=96&r=g42bffe0cce859c54c90a99fcc17222b7"},"sameAs":["http:\/\/leehopkins.com\/","https:\/\/www.facebook.com\/BetterCommunicationResults","https:\/\/www.instagram.com\/bettercommunicationresults\/","https:\/\/linkedin.com\/in\/leehopkins","https:\/\/x.com\/x.com\/leehopkins","https:\/\/www.youtube.com\/channel\/UCCh_F3NRqyN1JYfW0Fjo0JA"]}]}},"jetpack_featured_media_url":"","jetpack_sharing_enabled":true,"jetpack-related-posts":[{"id":11019,"url":"https:\/\/leehopkins.com\/vi\/amazon-kdp-even-when-fixed-its-not\/","url_meta":{"origin":10954,"position":0},"title":"Amazon KDP: Even when they say it\u2019s fixed, it isn\u2019t","author":"Lee","date":"30 Th\u00e1ng 8 2025","format":false,"excerpt":"Amazon told me my KDP two-step verification problem was fixed. Screenshots prove otherwise. I remain locked out, trapped in an endless cycle of contradictory advice and system failures. This isn\u2019t just incompetence\u2014it\u2019s abdication of responsibility. Read the evidence","rel":"","context":"Trong &quot;Amazon&quot;","block_context":{"text":"Amazon","link":"https:\/\/leehopkins.com\/vi\/category\/amazon-fiasco\/"},"img":{"alt_text":"Amazon KDP: Even when they say it\u2019s fixed, it isn\u2019t","src":"https:\/\/i0.wp.com\/vietleadershipcoach.com\/wp-content\/uploads\/2025\/08\/Amazon-2025-08-30_14-38-07-1-1024x712.png?resize=350%2C200&ssl=1","width":350,"height":200,"srcset":"https:\/\/i0.wp.com\/vietleadershipcoach.com\/wp-content\/uploads\/2025\/08\/Amazon-2025-08-30_14-38-07-1-1024x712.png?resize=350%2C200&ssl=1 1x, https:\/\/i0.wp.com\/vietleadershipcoach.com\/wp-content\/uploads\/2025\/08\/Amazon-2025-08-30_14-38-07-1-1024x712.png?resize=525%2C300&ssl=1 1.5x, https:\/\/i0.wp.com\/vietleadershipcoach.com\/wp-content\/uploads\/2025\/08\/Amazon-2025-08-30_14-38-07-1-1024x712.png?resize=700%2C400&ssl=1 2x"},"classes":[]},{"id":11088,"url":"https:\/\/leehopkins.com\/vi\/amazon-account-lockout-saga\/","url_meta":{"origin":10954,"position":1},"title":"Amazon locked me out. The saga continues","author":"Lee","date":"9 Th\u00e1ng 9 2025","format":false,"excerpt":"Locked out, unpaid, and sent another Amazon form letter. This is my running account of how Amazon buries accountability under copy-and-paste replies. Follow the saga here \u2014 and see the leadership lessons every organisation should learn from this mess","rel":"","context":"Trong &quot;Amazon&quot;","block_context":{"text":"Amazon","link":"https:\/\/leehopkins.com\/vi\/category\/amazon-fiasco\/"},"img":{"alt_text":"Amazon form letter telling me their 2SV on my account has been disabled. Only it hasn't. Still. Despite me telling them lots of times.","src":"https:\/\/i0.wp.com\/vietleadershipcoach.com\/wp-content\/uploads\/2025\/09\/Amazon-2SV-disabled-form-letter-982x1024.png?resize=350%2C200&ssl=1","width":350,"height":200,"srcset":"https:\/\/i0.wp.com\/vietleadershipcoach.com\/wp-content\/uploads\/2025\/09\/Amazon-2SV-disabled-form-letter-982x1024.png?resize=350%2C200&ssl=1 1x, https:\/\/i0.wp.com\/vietleadershipcoach.com\/wp-content\/uploads\/2025\/09\/Amazon-2SV-disabled-form-letter-982x1024.png?resize=525%2C300&ssl=1 1.5x, https:\/\/i0.wp.com\/vietleadershipcoach.com\/wp-content\/uploads\/2025\/09\/Amazon-2SV-disabled-form-letter-982x1024.png?resize=700%2C400&ssl=1 2x"},"classes":[]},{"id":11110,"url":"https:\/\/leehopkins.com\/vi\/amazons-2sv-still-doesnt-work-video-proof\/","url_meta":{"origin":10954,"position":2},"title":"Amazon&#8217;s 2SV STILL doesn&#8217;t work (video proof)","author":"Lee","date":"10 Th\u00e1ng 9 2025","format":false,"excerpt":"Despite their endless form-emails, the 2SV on my account is DEFINITELY NOT turned off. I cannot tell you how exasperating this is! Andy Jassy, what are you doing?","rel":"","context":"Trong &quot;Amazon&quot;","block_context":{"text":"Amazon","link":"https:\/\/leehopkins.com\/vi\/category\/amazon-fiasco\/"},"img":{"alt_text":"","src":"https:\/\/i0.wp.com\/img.youtube.com\/vi\/0lX_rWbGmJE\/0.jpg?resize=350%2C200","width":350,"height":200},"classes":[]},{"id":10966,"url":"https:\/\/leehopkins.com\/vi\/amazon-kdp-case-43656792-evidence-refused-to-receive\/","url_meta":{"origin":10954,"position":3},"title":"Amazon KDP Case #43656792 \u2014 The evidence they asked for, the evidence they refused to receive","author":"Lee","date":"29 Th\u00e1ng 8 2025","format":false,"excerpt":"Amazon asked me for proof, then blocked my reply when I sent it. Every bounced email becomes another post, every silence another record. Read how Amazon KDP refused evidence in Case #43656792, and why it matters for every author trapped in their system","rel":"","context":"Trong &quot;Amazon&quot;","block_context":{"text":"Amazon","link":"https:\/\/leehopkins.com\/vi\/category\/amazon-fiasco\/"},"img":{"alt_text":"","src":"https:\/\/i0.wp.com\/vietleadershipcoach.com\/wp-content\/uploads\/2025\/08\/Amazon-Bounced-email02-746x1024.png?resize=350%2C200&ssl=1","width":350,"height":200,"srcset":"https:\/\/i0.wp.com\/vietleadershipcoach.com\/wp-content\/uploads\/2025\/08\/Amazon-Bounced-email02-746x1024.png?resize=350%2C200&ssl=1 1x, https:\/\/i0.wp.com\/vietleadershipcoach.com\/wp-content\/uploads\/2025\/08\/Amazon-Bounced-email02-746x1024.png?resize=525%2C300&ssl=1 1.5x, https:\/\/i0.wp.com\/vietleadershipcoach.com\/wp-content\/uploads\/2025\/08\/Amazon-Bounced-email02-746x1024.png?resize=700%2C400&ssl=1 2x"},"classes":[]},{"id":10910,"url":"https:\/\/leehopkins.com\/vi\/amazon-kdp-case-43656792-evidence-refused\/","url_meta":{"origin":10954,"position":4},"title":"Amazon KDP Case #43656792\u2014when even evidence is refused","author":"Lee","date":"27 Th\u00e1ng 8 2025","format":false,"excerpt":"Amazon KDP support now refuses even to view evidence, citing \u201csecurity reasons.\u201d Screenshots and case histories ignored, royalties blocked, and no one takes ownership. Read how Andy Jassy\u2019s Amazon leaves authors stranded while repeating scripted excuses","rel":"","context":"Trong &quot;Amazon&quot;","block_context":{"text":"Amazon","link":"https:\/\/leehopkins.com\/vi\/category\/amazon-fiasco\/"},"img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]},{"id":11035,"url":"https:\/\/leehopkins.com\/vi\/amazon-contradictions-two-step-disabled-vs-no-issue-found\/","url_meta":{"origin":10954,"position":5},"title":"Amazon contradictions multiply: \u201c2-Step disabled\u201d vs \u201cno issue found\u201d","author":"Lee","date":"8 Th\u00e1ng 9 2025","format":false,"excerpt":"Amazon confirmed my 2-Step Verification was disabled. Amazon.co.jp says nothing changed. Both can\u2019t be true. I\u2019m still locked out\u2014and still waiting for royalties already earned","rel":"","context":"Trong &quot;Amazon&quot;","block_context":{"text":"Amazon","link":"https:\/\/leehopkins.com\/vi\/category\/amazon-fiasco\/"},"img":{"alt_text":"","src":"https:\/\/i0.wp.com\/vietleadershipcoach.com\/wp-content\/uploads\/2025\/09\/amazon-2SV-lockout-2025-09-07_20-24-33-1024x641.png?resize=350%2C200&ssl=1","width":350,"height":200,"srcset":"https:\/\/i0.wp.com\/vietleadershipcoach.com\/wp-content\/uploads\/2025\/09\/amazon-2SV-lockout-2025-09-07_20-24-33-1024x641.png?resize=350%2C200&ssl=1 1x, https:\/\/i0.wp.com\/vietleadershipcoach.com\/wp-content\/uploads\/2025\/09\/amazon-2SV-lockout-2025-09-07_20-24-33-1024x641.png?resize=525%2C300&ssl=1 1.5x, https:\/\/i0.wp.com\/vietleadershipcoach.com\/wp-content\/uploads\/2025\/09\/amazon-2SV-lockout-2025-09-07_20-24-33-1024x641.png?resize=700%2C400&ssl=1 2x"},"classes":[]}],"jetpack_likes_enabled":true,"authors":[{"term_id":306,"user_id":1,"is_guest":0,"slug":"leehopkins","display_name":"Lee","avatar_url":"https:\/\/secure.gravatar.com\/avatar\/46a5b7042fdba8e2b39697b8e8c6d0ab3361275fa22ff61bc83e5d79b4475217?s=96&r=g","0":null,"1":"","2":"","3":"","4":"","5":"","6":"","7":"","8":""}],"_links":{"self":[{"href":"https:\/\/leehopkins.com\/vi\/wp-json\/wp\/v2\/posts\/10954","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/leehopkins.com\/vi\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/leehopkins.com\/vi\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/leehopkins.com\/vi\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/leehopkins.com\/vi\/wp-json\/wp\/v2\/comments?post=10954"}],"version-history":[{"count":0,"href":"https:\/\/leehopkins.com\/vi\/wp-json\/wp\/v2\/posts\/10954\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/leehopkins.com\/vi\/wp-json\/"}],"wp:attachment":[{"href":"https:\/\/leehopkins.com\/vi\/wp-json\/wp\/v2\/media?parent=10954"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/leehopkins.com\/vi\/wp-json\/wp\/v2\/categories?post=10954"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/leehopkins.com\/vi\/wp-json\/wp\/v2\/tags?post=10954"},{"taxonomy":"author","embeddable":true,"href":"https:\/\/leehopkins.com\/vi\/wp-json\/wp\/v2\/ppma_author?post=10954"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}