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Articles on organizational communication

Articles on business communication
As Featured On Ezine Articles


Here's a list of articles that are available for reading on this site.

All but a handchosen selection are written by me...

"As an attorney and professional consultant and speaker, I thoroughly enjoyed your article in today's Attard Business Know How newsletter.  You've set out a concise and comprehensive handbook to creating, reviewing and delivering effective communications. Thanks for the article." Tom MacMurray, USA

more testimonials...


Article sets

The subtle psychological art of suggestion

What is 'Suggestion'?
Confidence is all
Value of reputable advertising
Checks on advertising
Familiar faces in advertising
Making a speech sound profound
Free press and censorship
"I saw it in the papers/on tv"
Prestige and personal appearance
Use of pompous words
Why we are unwilling to ask for explanations
Use of false humility and the effective use of the Schopenhauer method



Voip FAQs
Voip gateways explained
IP? WTF? What is an IP, Lee?
Going shopping for a new voip phone? Check here first...
Get connected with a voip telephone
Phone a friend!

Non-verbal communication

Nonverbal messages are more important than what the prospect says

Nonverbal communication: the online disinhibition effect

Nonverbal communication: using pictures to tell a story

Nonverbal communication: career self-sabotage

Nonverbal communication: advance your career through monitoring your behaviour

Nonverbal communication: signposts, transitions and summaries

Nonverbal communication: 5 ways to structure a presentation

Nonverbal communication: structuring a presentation for the maximum effect

Nonverbal communication and space

Nonverbal communication - time

Nonverbal communication - touch

Nonverbal communication - an overview

Non-verbal communication: Brand Identity Design and the Role of a Visual Vocabulary by Erin Ferree

Colour your communication - what colours really 'mean' to your communication's audience

Types of nonverbal communication - listening skills by Gwen Nyhus Stewart

Types of nonverbal communication - Kinesics ("It's not what you say but how you say it") by Michel Fortin

Nonverbal communication in business


Website traffic

Free website traffic is your best option
You need a comprehensive plan to increase website traffic
Increasing free web site traffic
Increasing website traffic isn't difficult
Using promotion to increase web site traffic
How important is site traffic analysis?

Targeted website traffic is the key to success
A traffic measurement tool that works


Website design

Using website design software to your advantage
What to expect from a web site design company

Here's some ideas to implement into your building/construction website

Custom website design and its benefits

Common questions about website design

The advantages of a custom web site design

Website design & development as a career

Some facts about website design and hosting companies

The importance of web site design and maintenance

Sssh! The secrets to affordable website design

Free Website design reportYour special audio report on website design is here!




Coming soon:  

Private Label Rights :: Online surveys :: Identity theft :: Cell phones


All articles:


Happy reading!
Lee Hopkins

More testimonials


"Thank you for the free info. I am giving a presentation on communication and needed ideas." Janet Lashley, USA

"Good one. Very knowledgeful." Zulfiqar Naqvi, Karachi

"Really halpful, thank you." Cynthia Ocharo, Kenya

"Not only extremely informative and interesting, but also full of useful information." Celina Rodriguez, USA

"I'm taking up business administration and I've found your web site to be a wonderful help in my assignment. Thank you very much." Karon Pernell, USA

"Like the bit on stretching yourself; never thought of bettering my previous best effort!" Marla, UK

"I am very glad for this page" Cawil, Somalia

"I only discovered your website today and found material that is well and clearly written, interesting and useful" Jim, USA

"Really wonderful" Joana, Ghana

"I found this article invaluable not only in content, but also in the way you made it all flow together. Thank you" Pam, USA

"Hey Lee. I am currently doing a research paper on personalities. It is focused on the "Smarter Not Harder" Project. Your article proved to be beneficial and insightful on an interaction view that my narrower view missed" Sarah, USA

"I was quite unfamiliar with "podcasting" until I came across your article. I think it may be an effective way of getting information out to employees. I hope to couple it with blogs in the near future. Thank you for your informative input" Briana, USA

"This is a brilliant web page" Lillian, Zambia

"This article helped me to improve on weak areas of my presentation skills" Razeena, Columbo

"Innovative thoughts" Viyayan, India

"I have found this article very interesting and helpful. I am currently doing some work on this topic and I am finding it hard to figure out which syllable is likely to be stressed and why in the following two non-sense words 'wandler' and 'remenderateness'" Loni, England

"I found your article extremely useful - easy to navigate and very easy to understand. I learned something new (which is always a plus!) when I read the Psychological Rule of 7 plus or minus 2. I would not normally take time to provide feedback, but I found value in your article and therefore took the time" Denise, Ohio

"I appreciate your thoughts relating to presentation skills" Shabir, India

"Excellent. These are very valuable for me. I find these articles very helpful for my study" Ghulam Mohya, Pakistan

"Went a long way in helping me with my group work, thank you" Jane, Kenya

"I am using your article for my business communications course I am taking. I found the information in here very useful as I deal with a lot of anxiety. Just the simple idea of turning anxiety into positive excitement is something that I am going to try on a daily basis" Christy, USA

"I liked it, I thought everything in the article was true, and it was interesting to hear about the different spaces we encounter" Erick, USA

"The article provded me valuable information regarding communication barriers" Chakra, Nepal

"Great info. Can you direct me in the direction of a local ToastMasters club? I would greatly appreciate it" Mark, USA

"I like this article very much. I'm happy I got something from it. God bless you" Moomin, Maldives

"Helped me with info, thank you" Tessa, USA

"Great information. Thanks for the rule of 7 plus or minus 2. I was not aware of it" Trudy, Canada

"This article was most helpful to me. Not only did I find out what a weak handshake can cause but I also found that I also am guilty of one of the communication blunders, speaking too softly. I am constantly running into people who give me weak handshakes both in business and in my personal life. You don't know how uneasy I get when I'm shaking a limp hand. At first I thought maybe my stature made people uneasy as I am a 6 foot tall 290 pound guy, but now that I analyze that I'm a soft talker I believe this might have contributed to the weak handshakes I've been getting. Especially the last time when I shook my fiance's father's hand and he gave me the dead palm. :)" Frederick, USA

"Thanks a lot for the great article. It's really helped me a lot in my report writing and I received lots of material from it" Sajid, Pakistan

"I am a voice and accent trainer, and I think your articles are terrific. I will be using a lot of your material in my future training. Many thanks" Suzanne, India

"It is very interesting and useful" Elson, Tanzania

"It is of great help for my term paper.Be blessed" Orre, Nairobi

"Awesome" Rajiv, Sri Lanka

"I think this article is good, because it is easy to understand, it's so real and not complicated, and I agree with every thing written in the article" Aladin, Libya

"Hey I really liked this page. In communications studies, we are taught the 7 C's of communication but this is very well written. More so, helps me connect with my work too" Surbhi, India

"Let me just get to the bottom line, I really appreciate you for putting all of this wonderful information on this website for free" Eric, Falls Church

"The content of the article was very good, it was interesting and it was knowledgable" Pradeep, India

"Very helpful, thanks" Alan, Malta

"It is a useful article since I need it to complete my paper for the cross culture understanding subject in my school. Can i quote this, plz?" Diandra, Indonesia

"Good article for my final year Higher National Diploma" Rebecca, Ghana

"i have got exellent ideas form urs article thank u very much lee" Anis, Pakistan

"I really like your simplistic approach concerning communication it was very useful." Tim, USA

"Helped me out" Andrew, Canada

"What a wonderful, helpful, article" Ariel, USA

"What you have here is very well researched. It should help me a lot on my MBA and in life in general" Tom, Nairobi

"I am doing an assessment on a business and your website has helped me see how a business should communicate" Natasha, Glen Innes

"this is exactly what i was looking for to improve my accent" Javier, Peru

"I really agree with everything that you're saying regarding podcasting." Makaela, Overland Park

"All spot on. I use much of this but some points were new and were great food for thought" Rob, UK

"I'm enrolled in a college course pertaining to organizational communication and this article gives me some info not presented in my course work" Tyler, Amherst

"it was helpful" Stephanie, Toledo

"This was an excellent article and description of personal space, it helped a lot" Jeremy, Toledo

"It was really good and fantastic. Like i said,your article was too good" Mourice, Uganda

"Excellent article. I'm sending the link to my marketing and communications colleagues" Donna, Ontario

"I agree with the article" Will, Toledo

"Yes this article was able to give me a closer look at workplace communications" Evelyn, Toledo

"Yes this article was able to give me a closer look at workplace communications" Erick, Oregon

"The article provded me valuable information regarding communication barriers" Chakra, Kathmandu, Nepal

"I read some of Lee Hopkins quotes on several websites. I would like to use some of these quotes in some local postings and communication signs at my place of business. I wanted to make sure it was OK before I did it" Anthony, USA

"Dude ur a life-saver!! I'll remember you in ma prayers ;) thanx!" Kayani, Pakistan  

Reports I have written:

Measuring the impact and ROI of social media
Measuring the impact and ROI of social media - for Ark Group
Making social media work for your business
Making Social Media work for your business - for Ark Group
Social Media: the new business communication landscape
Social Media: The New Business Communication Landscape - for Ark Group
How to get started with podcasting in your organisation
How to get started with podcasting in your organisation - for Melcrum Publishing
How to use social media to solve critical internal communication issues
Contributing author to How to use social media to solve critical internal communication issues - for Melcrum Publishing

How to use social media to engage employees
Contributing author to How to use social media to engage employees - for Melcrum Publishing

Contributing author to How to communicate with hard-to-reach employees - for Melcrum Publishing



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If you would like to use any of the articles on this site that I have personally written (they will either have 'By Lee Hopkins' on them, or nothing at all) please feel free to do so as long as you include the following 'resource box' text and a link back to

"Lee Hopkins the author of over 130 articles on business communication, and is recognised world-wide as one of Australia's leading experts in online business communication, including Social Media or Web2.0 as it's also known.

To connect with him, please email him at Lee at

Visit his site at to find many more articles on business communication. He also blogs at Whilst there, why not pick up a complimentary copy of his 'Master the Art and Science of Twitter for Business', which explains all about this latest seismic change to the business communication landscape!" Platinum AuthorCreative Commons Licence
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Vodburner rocks!
Vodburner is my tool of choice for recording skype video calls, either for later podcasting or simply for my own record. Now that video is becoming more and more important, I can't imagine online life without it.
More about Vodburner...

What you say about Lee Hopkins:

"One of the best days I've spent with a man! "

"As a speaker, Lee and his alter ego in the guise of avatar 'Lee Laperriere' played a key role in making our virtual event in Second Life a success. Lee was well-researched, engaging and enthusiastic about the possibilities that virtual collaboration brings and his presentation showed that he had really thought about the needs of our audience"

"Wow - what a presentation, it went so well, thank you very much! Fantastic job! "

"Lindy and Lee, you were both brilliant and I'm very thankful and pleased for your efforts, it was excellent. Thank you. "

"One of Australia's leading public relations practitioners in the so-called new media"

"While I only had the pleasure of actually meeting Lee face-to-face several months ago, I have been aware of him in conference programs and through feedback from one of my team members for a while. Lee has an amazing and unique skill for managing the new media to support business outcomes"

"Oz's best social network strategist"

"As for Local Royalty, you really are a Superstar among the bloggers and blogosphere!"

"Lee Hopkins, one of Australia's most respected social media experts"

"Lee was very entertaining and knowledgeable. He demystified social media for me and he made me feel it IS possible."

"His enthusiasm is infectious - exciting stuff!"

"Excellent. A really fascinating insight from an engaging speaker."

"A very difficult topic but it was explained in a fantastically simple way."

"The Walkleys relies on the good will of Australia’s talented communicators to make events like these happen and I can’t thank you enough for taking time out from your heavy schedule to make the convention such a memorable event."

"The workshop was very useful in that it enabled us to directly relate what we learnt in the seminar to our business. Lee was very easy to relate to and he presented all the information in a way that was simple to understand."

"Informative and engaging - gave good overview of new on-line technologies and how they can be applied to businesses. Particularly valued the opportunity to have a separate session to look at the specific needs and potential uses for my own business."

"Great to talk to someone who is expert in their field and passionate."

"The ability to interact one on one with Lee, as well as seeing new technologies and how they can be easily implemented into current business processes [was great]"

"Great. Lee was very engaging and presented info in easy to understand language and examples. Use of music, video, PowerPoint etc keep contents fun and educational. Great stuff!"

“Great! Even I could understand and appreciate the content. Excellent examples, wonderful presentation. I’m going back to share with my team. Thank you. "

“Lee was a great facilitator and his energy and passion for social media was evident."

“Excellent, enthusiastic presenter who is right into what he is talking about. Walking the talk. Just the right amount of info about the different topics. Not too geeky. Strong emphasis on how the tools can assist effective business communication. Relaxed friendly atmosphere. The workshop opened lots of doors, stimulating. I’m strongly encouraged to try things out. Many thanks.”

“Lee was great – knowledgeable, enthusiastic, generous in sharing his expertise. I liked the demonstrations."

"Great Workshop... helped me crystalise my thoughts on social media and now I feel ready to develop the strategy and make use of this great new medium"

Would you like me to run a workshop in-house for YOUR company?

Contact me to discuss how we can bring your company into this new and exciting communication universe.

View many of the presentations I have given over at Slideshare

View leehopkins's profile on slideshare

Why does employee communication matter?

Why does employee communication matter?

Download a presentation I gave to a group of PR students on slideshare

For your consideration:


Your special audio report on VOIP is here!

Free VOIP report





Your special audio report on website design is here!

Free Website design report




"I communicate therefore I am"
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CommsCafe mug

Available in men's and women's fittings. You KNOW you want one!

Writing for a web audience

Netwriting Masters CourseWant to write more powerfully for a web audience?...
Right-click on this image and download the pdf file to your computer's hard drive.
"The definitive guide to writing for the web"
says Lee